Privacy Policy
Last updated November 9, 2026
- We use your documents only to prepare your report.
- Uploaded files are kept in private storage and deleted automatically 30 days after upload, or sooner if you ask.
- We never see your card number; Stripe handles payment.
- We don’t sell your information, and we don’t send your documents to an AI service without your written permission.
What we collect
- From checkout: your name, email address and order details, provided by Stripe, our payment processor. Stripe handles your card or bank details; we never receive them.
- From the upload page: the files you upload, the business name and notes you enter, and the time of upload.
- From email: anything you send to [email protected] or [email protected].
- From the website: the website itself sets no cookies and uses no analytics or advertising trackers. Our hosting provider keeps standard server logs, such as IP addresses, for security.
How we use it
- To prepare and deliver your report and answer your questions.
- To process payments and refunds, and to keep records that tax and accounting rules require.
- We do not sell or rent your information, and we don’t use your documents for marketing or to train AI models.
AI tools
We may use AI software to help read documents, but only if you give us written permission for your order. If you do, the relevant files are sent to Anthropic (the maker of Claude) under its commercial terms. Without your permission, your documents are analyzed without any outside AI service.
Where your information is kept, and for how long
- Uploaded files are stored in private Cloudflare R2 storage in North America that is not publicly accessible. They are deleted automatically 30 days after upload. Email us to have them deleted sooner.
- Your report and our correspondence are kept in our email so we can answer follow-up questions. Ask us to delete them at any time.
- Payment records are kept by Stripe and in our accounting records as long as the law requires.
Service providers we use
- Stripe for payments (see stripe.com/privacy).
- Cloudflare for website hosting, file storage and email forwarding.
- Google for our email inbox (Gmail). The website also loads its fonts from Google Fonts, which receives your IP address when the page loads.
- Anthropic, only for orders where you allowed AI reading.
Your choices
You can ask us to show you, correct or delete the information we hold about you by emailing [email protected]. We will respond within 30 days.
Changes
If we change this policy, we will update the date at the top of this page.