Refund Policy
Last updated November 9, 2026
Full refund if the report isn’t useful. Email us within 14 days of receiving your report. No forms, and you don’t have to justify it, though we’d appreciate knowing what fell short.
Before your report is delivered
You can cancel at any time before we deliver your report and get a full refund. If you haven’t uploaded documents within 30 days of ordering, email us and we’ll refund you or hold the order open, whichever you prefer.
After your report is delivered
If the report wasn’t useful, email [email protected] within 14 days of delivery from the email address you used to order, and we will refund the full amount.
If we can’t complete your report
If the documents you send can’t support a report (for example, they are unreadable or missing the financial statements), we’ll tell you what’s needed. If you can’t get it, we’ll refund you in full.
How refunds are paid
Refunds go back to your original payment method through Stripe. They usually appear within 5–10 business days, depending on your bank.
Questions
Email [email protected].